How to buy

How to buy

  • Direct buying in Siraphan’s Shop or Expo
  • Buying from Siraphan official Website : www.siraphan.com or buy via E commerce Website such as : Thaitrade.com etc
  • We have product for big amount, big LOT, OEM, Wholesale Please direct contact via EMAIL : info@siraphan.com

 

Contact us

  • Sale’s Office | Email : info@siraphan.com Mobile : 082-5496515
  • Head Office | 456 m5 Tambon Bangpra Ampher Sriracha Chonburi 20110 Thailand
  • www.siraphan.com
  • www.facebook.com/siraphanthaiherb
  • Line@ ID : @siraphan

 

Payment Gateway

  • Thailand Bank Transfer | Kasikornthai Bank | ACC No :526-2-64579-9 | ACC Name : Siraphan Samoonpai co.,ltd
  • Payment Gateway [VISA, MASTERCARD]

 

 Buying & Delivery

  • If Customer want to be Import Siraphan’s product from Thailand. Please Contact us by via Email info@siraphan.com ; We’ll reply the product’s price and delivery’s price in shortly.
  • Then customer’ll payment by via “Direct Bank Transfer” or Payment gateway (Visa, Mastercard, Bank Transfer) , We’ll shipment in shortly
  • We’ll ship internationally to you through our logistics partners, DHL, FedEx,Thailand post, at the lowest cost.

 

Return Policies

  • If, for whatever reason, you are dissatisfied with your purchase, you can return it to Siraphan.com within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

Refunds & Credits

  • Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase

Exchanges

  • If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed

 

No Return/Exchange on the following:

  • We are unable to exchange your Items if your merchandise is found to be dirty, stained, damaged or abused

 

How to return

  1. Contact us via “Contact us” Menu in upper this page and then information about returning.
  2. Send items back to Siraphan Samoonpai co.,ltd within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within 5-7 business days of receipt of merchandise. (We are unable to exchange your Items if your merchandise is found to be dirty, stained, damaged or abused)